As a business in the b2b community, having an online presence has become a necessary aspect of running a successful enterprise. E-commerce has dominated the consumer experience. Running an online business has become an integral part of nearly every business in the world. It has also shifted customer expectations to be more direct and instant. The user experience has evolved to make customers expect more out of their interactions with other businesses. Personalization and the ease of purchasing transactions are huge parts of this process too.
E-commerce has made it possible for multi-vendor marketplaces to exist. This marketplace is a platform that provides a way for multiple vendors to make the purchases they need. This type of platform continues to grow and evolve as technology changes. As these platforms become more popular we can see the benefits they provide for the b2b community. As a whole, these platforms provide solutions, but not to every challenge the b2b network faces.
SeeBiz is a comparable solution for these b2b challenges. Instead of offering a b2b marketplace it offers a b2b networking platform with inventory management features. These features allow for the essential missing pieces of customer service to be developed. Your business can more efficiently connect, share, and grow with the network of your choosing. It is important for you to decide which features will benefit your business in the long-run. Let’s look at the advantages of both types of b2b platforms and what they have to offer.
The Advantages of a Multi-Vendor B2B Marketplace
E-commerce has completely changed the way b2b vendors do business. Large companies like Amazon have mastered and embraced this change in the landscape. We can learn a lot from the success of these marketplaces. Businesses that are not familiar with these new methods must learn how to adapt. They also must decide which platform will be the best for their business as they make the switch to an e-commerce marketplace.
A multi-vendor b2b marketplace is an e-commerce portal including business to business interactions. This e-commerce marketplace allows you to make purchases easier than visiting a website or a physical store location. Oftentimes the buyer experience is seamless and your products will be shipped to you quickly.
If you are in the b2b network, looking for potential new customers can be challenging. Oftentimes, setting your business up in a b2b marketplace will help to increase your customer base, but this is not always guaranteed. The price for marketing materials and ads are included in some platforms too. In order to see your business succeed, you must discover which features are more beneficial for your specific business.
The Absence of Networking in a B2B Marketplace
Networking for the b2b community is one of the most essential aspects of running this type of business. In a multi-vendor b2b marketplace, your business doesn’t have the option of networking or customer interaction. The customer service that exists in this type of platform is just the completion of the sale and the user experience in making a purchase.
The best approach to customer service is going beyond the sale. This means making sure you answer each question a potential customer may have. Also, being more available to interact with your customers creates stronger business relationships that you need for repeat business. A multi-vendor b2b marketplace lacks the features to develop these relationships and provide the best customer service. In light of these inefficiencies, there are other business solutions for the b2b community that works better for your needs.
The Advantages of SeeBiz
Seebiz is a b2b social networking platform combined with an inventory management system. What makes this platform so unique is its ability to connect businesses and organize operations at the same time. As opposed to most b2b marketplace platforms, SeeBiz provides a way to network with potential customers. You can also promote, make announcements, or provide customer service directly with the platform.
As a social networking platform, SeeBiz connects you with other businesses such as wholesalers, manufacturers, or retailers in your industry. Potential customers can view your profile and choose to send you messages directly or with instant messaging features. This allows you and your products to be totally accessible to other businesses. You can connect with potential buyers, stay connected with existing contacts, or keep updated with competitors in your industry.
As an inventory management system, SeeBiz is tailored to your business. You can keep track of products, order statuses, and invoices using the organization of the inventory management system. This structure streamlines your operations and keeps your inventory free from errors. Your product catalog will always be visible to your connections. The product catalog you upload can also be customized with tier pricing or pricing for different groups based on the type of buyer.
Which Platform Is More Cost-Efficient?
A multi-vendor b2b marketplace, depending on which one you choose, will still charge a considerable amount of money to maintain your e-commerce storefront. The amount of money you spend on fees and memberships is better spent on developing products and brand awareness. The advantages of this marketplace do not outweigh the costs. These costs are avoidable when you consider there are better alternatives available.
Overall, SeeBiz is more cost-efficient than a multi-vendor b2b marketplace. The advantages far exceed the advantages of other e-commerce platforms. The expenses alone for marketing and trade shows are eliminated completely. With SeeBiz, you can promote your business free of charge and connect with the businesses you want to include in your network. This platform is specifically designed to be tailored to your business needs. If you are looking for a platform that can connect you with multiple vendors efficiently, SeeBiz is the b2b networking option that will work the best to grow your business.
To learn more about the benefits of using SeeBiz visit https://seebiz.com